Privacy Policy

This Privacy Policy applies to the Enmovil.ai

Enmovil.ai recognises the importance of maintaining your privacy. We value your trust and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard user information collected through https://www.enmovil.ai and other offline sources.

This policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to the terms of this Privacy Policy.

About Us

Enmovil.ai is a property of Enmovil Solutions Private Limited, an Indian company incorporated under the Companies Act, 2013, having its registered office at:

Information we collect

1. Information You Provide to Us

Contact Information

We may collect your name and email address when you contact us through our website.

Information You Post

Any information you submit via our “Contact Us” page or similar forms is used solely to respond to your questions or clarifications. This information is not used for any other purpose.

When you send one of these forms, it also carries a short note on how you reached our website: the kind of source (for example a search engine, an advertisement or a direct visit), any campaign name in the link you followed, the first page you opened, roughly how long you spent on the site, and a reference code. Where your consent is needed for us to measure visits and you have not given it, the form carries only the reference code, plus any campaign details your marketing cookie choice allowed us to record. We use this note to understand which of our efforts bring enquiries; nothing extra is stored on your device for it.

Case Study Downloads

To open a case-study PDF we ask for your work email address. We record it, with the case study you asked for, in our customer relationship system, and our sales team may contact you about it. Your browser then keeps a note that you have done this (not your email address), so later case studies open without asking again.

2. Information We Do Not Collect

• Payment or Billing Information: Enmovil.ai does not collect payment or billing details through the website.
• Demographic Information: We do not collect demographic data such as age, gender, or income.

3. Automatically Collected Information

If you use our website, we may collect:

• Your IP address
• Browser type and version

4. Location Data (Mobile Applications)

Our customer-facing mobile applications may collect location data to enable core functionality related to field operations and trip tracking, including when the application is closed or not actively in use.

How We Collect Information

We collect information in the following ways:

• Directly from You: When you submit a query or message through the Contact Us page.
• Automatically: Through standard web technologies that capture IP address and browser details.
• Via Mobile Applications: When location access is required for operational functionality.

Use of your personal information

We use the information collected for the following purposes:

• To Respond to You: To reply to questions, inquiries, or clarification requests submitted by you.
• For Security Purposes: To protect our company, customers, and website from potential threats or misuse.
• For Marketing Purposes: To inform you about new products, features, updates, promotions, or offers (where applicable).
• As Permitted by Law: For any lawful purpose allowed under applicable regulations.

Demo Requests and Website Enquiries

When you book a demo or contact us through this website, we collect the details you give us: your name and work email and, if you add them, your company, phone number, industry and a note. We use them only to reply to your request and arrange the demo, and we keep a record of the request in our customer relationship system so our team can follow up.

We process these details because you asked us to contact you: under the EU GDPR, to take steps at your request before a possible contract (Article 6(1)(b)), and under India's Digital Personal Data Protection Act, 2023, as personal data you provided voluntarily for that purpose (Section 7(a)). A demo request does not add you to our marketing emails; that needs your separate consent, which you can withdraw at any time.

You can ask us to see, correct or delete these details at any time by writing to the Grievance Officer named below.

Data Subject Rights

YOUR RIGHTS & PREFERENCES AS A DATA SUBJECT: Subject to the GDPR and applicable law’s limitations, the rights afforded to you as a data subject are:

• RIGHT TO BE INFORMED: You have a right to be informed about the manner in which any of your personal data is collected or used which we have endeavored to do by way of this Policy.
• RIGHT OF ACCESS: You have a right to access the personal data you have provided by requesting us to provide you with the same.
• RIGHT TO RECTIFICATION: You have a right to request us to amend or update your personal data if it is inaccurate or incomplete.
• RIGHT TO ERASURE: You have a right to request us to delete your personal data.
• RIGHT TO RESTRICT: You have a right to request us to temporarily or permanently stop processing all or some of your personal data.
• RIGHT TO OBJECT: You have a right, at any time, to object to our processing of your personal data under certain circumstances. You have an absolute right to object to us processing your personal data for the purposes of direct marketing.
• RIGHT TO DATA PORTABILITY:You have a right to request us to provide you with a copy of your personal data in electronic format and you can transmit that personal data for using another third-party’s product/service.
• RIGHT NOT TO BE SUBJECT TO AUTOMATED DECISION-MAKING: You have a right to not be subject to a decision based solely on automated decision making, including profiling.

The data provided by you as a Visitor, or when you sign up as a Customer / User or register for our Services will be processed by us for the purpose of rendering Services to you or in order to take steps prior to rendering such Services, at your request. Where such data is not being used by us to render Services to you, we shall explicitly seek your consent for using the same. You can choose to withdraw this consent at any time by reaching out to our DPO.

Sharing of information

Third-Party Sharing

We do not share your personal information with third parties for commercial purposes.

Legal and Business Disclosures

We may share information if required:

• To comply with applicable laws, regulations, court orders, or legal processes
• To respond to requests from government or investigatory authorities
• To investigate or prevent fraud or other unlawful activities

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, customer information may be transferred as part of that transaction.

Other Disclosures

If we need to share your information for reasons not described in this policy, we will notify you in advance.

Third party sites

Our website may contain links to third-party websites that we do not control. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit. Enmovil is not responsible for the privacy practices or content of external websites.

Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function efficiently and provide information to website owners about how the site is being used.

How We Use Cookies

Enmovil.ai uses cookies to:

• Ensure proper website functionality
• Remember language and cookie-preference choices
• Measure site performance and visitor engagement, where you consent
• Measure marketing campaigns and demo-request attribution, where you consent
• Maintain security and prevent misuse

We do not use cookies to collect sensitive personal information. Apart from the anonymous visit counting described below, we do not load optional analytics or marketing technologies until you make a consent choice.

Anonymous Visit Counting

We count visits with Vercel Web Analytics. It sets no cookies, stores nothing on your device, and does not identify you: each request is reduced to a temporary hash that is discarded within 24 hours, and we only see aggregated figures such as page views, the referring site, country, browser and device type, and which buttons and sections were used. We remove query parameters from page addresses before they are sent, other than campaign tags.

If you are in the European Union or European Economic Area, this counting runs only after you accept analytics. Elsewhere it runs until you choose otherwise; selecting Reject non-essential, or turning off Analytics in Cookie Settings, stops it immediately.

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the website to function correctly. They enable core features such as security, network management, and accessibility. They also remember your language selection, your cookie preferences and, once you have given an email for a case study, that you have done so. Without these cookies, the website may not function properly. These cookies are always active.

2. Performance and Analytics Cookies

These cookies help us understand how visitors use our website by collecting information such as:

• Pages visited
• Time spent on the site
• Browser and device type

This data is used only to improve website performance, content, and usability. Zoho PageSense and the PNA marketing tracker are analytics technologies that we load only after analytics consent. With analytics consent, we also keep a short session record in your browser (the page you arrived on and the campaign that brought you) so a demo request can be attributed to its source.

3. Marketing and Sales Cookies

These cookies and related scripts help us measure campaigns, attribute demo requests, and provide sales-assist features such as chat widgets. We currently treat Google Tag Manager (including Google Analytics and Google Ads), the LinkedIn Insight Tag, and the Enmo assistant (built on Convinced) as marketing and sales technologies, and load them only after marketing consent.

Third-Party Cookies

Some optional cookies may be placed by trusted third-party service providers that help us analyze website usage, measure campaigns, or deliver sales-assist functionality. These third parties are required to comply with applicable data protection laws.

Managing Cookies

You can accept all optional cookies, reject non-essential cookies, or manage analytics and marketing categories separately through our cookie banner. You can change or withdraw your optional consent later by using the Cookie Settings link in the footer. You can also control or disable cookies through your browser settings. Please note that disabling necessary cookies in your browser may impact website functionality.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time. Any changes will be reflected on this page as part of the Privacy Policy.

Contact Us

If you have any questions about our use of cookies, please contact us at: sales@enmovil.ai

Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the details of the Grievance Officer are provided below:

Grievance Officer: Mr. Pallav Bose

Phone: +91 9292 100 700

Email: sales@enmovil.ai

If you have any questions, concerns, or grievances regarding this Privacy Policy, you may contact the Grievance Officer using the details above.

Updates to this policy

This Privacy Policy was last updated on 10 June 2018.

We may update our privacy practices from time to time. Any material changes will be notified as required by law and an updated version will be posted on our website. We encourage you to review this page periodically.

Jurisdiction

If you choose to visit our website, your visit and any dispute related to privacy will be governed by this Privacy Policy and the website's Terms of Use. Any disputes arising under this policy shall be governed by the laws of India.

Contact Information

Phone: +91 9292 100 700

Email: sales@enmovil.ai